Enterprise continue with AM Support Services
Am Support Services are delighted to announce that we’ve secured a third contract with Enterprise, the UK’s largest dedicated maintenance and front-line service provider for the public sector and utilities industry.
This latest site at Oakland House, Manchester began in April and includes cleaning services plus the leasing of a sophisticated franking machine.
Enterprise employs 13,000 people around the UK and is listed in the top 40 of The Sunday Times Top Track 100 private companies.
We’re delighted to be working with Enterprise, a business that places a strong emphasis on customer focus and delivering tailored services – qualities also valued highly throughout our own operations at AM Support Services
Winter Driving Safety - tips for you.
Thursday 13th December 2012
With bad weather forecast for the coming weeks, AM Support Services have pulled the following tips from the Highways Agency, designed to help keep you safe whilst driving this winter: -
Check your vehicle is ready for winter and always carry an emergency kit.
Regularly servicing and checking your vehicle is in good running order, before setting out, will reduce your chances of breaking down on the road.
It's worth making the following checks regularly - and particularly before a long winter journey:
- Check and replace the anti-freeze in the radiator
- Make sure your lights are clean and check the bulbs
- Ensure your windscreen is clean (inside and outside)
- Replace the battery if it's not reliable
- Ensure your tyres are correctly inflated and replace them before the tread has reached the legal minimum.
Your Emergency Kit
Just gather together the items below and pack in the car at the start of the winter season. You never know when you might need them. Your emergency kit should include:
- Ice scraper and de-icer
- Torch and spare batteries - or a wind-up torch
- Warm clothes and blankets - for you and all passengers
- First aid kit
- Jump leads
- A shovel
- Road atlas
- Sunglasses (the glare off snow can be dazzling)
Before each journey in severe weather
- Clear any snow and ice from all windows, lights and number plates. Make sure you can see clearly and be seen.
- Make sure your mobile phone is fully charged - but don't use while driving.
- Take some food and a warm drink in a flask in case you get stuck. Don't forget to take any personal medication too!
We hope that you found this information to be useful.
If you would like more information, please visit the Highways Agency "Be Prepared" web page by clicking <here>.
AM Support Services ahead of the game.
Thursday 8th March 2012
Following the recent SIA announcement that Physical Intervention training is to become mandatory, AMSS will be ahead of the game as it rolls out its new training program at Wythenshawe Town Centre.
All AMSS officers will be undertaking Fire Marshal and First Aid training alongside Physical Intervention training, provided by our training partner - Archimedes Services Ltd. Archimedes is a completely independent training provider specialising in providing training for security professionals like ourselves.
Along with the new training programme, AMSS officers will also receive bespoke Incident Handling training, during onsite sessions at the town centre.
AM Support Services firmly believe in continual staff development and it is a cornerstone of us consistently achieving high scores in the SIA Approved Contractor Scheme.
Improving the skill sets of all of our officers ensures a better and more efficient service to our clients and presents a more professional and reassuring face to the general public.
If you would like to talk to one of our security professionals please call 0845 300 6671 or email: firstname.lastname@example.org
Physical Intervention Training for Door Supervisors to Become Mandatory
Tuesday 6th March 2012
Following recommendations by the Security Industry Authority and in the interest of public safety, ministers have agreed that physical intervention skills training will become mandatory for all door supervisors in the United Kingdom.
Although this training is already a compulsory part of the updated nationally-recognised door supervision qualification for new applicants introduced in June 2010, it is currently not a requirement for those who qualified before this date.
Knowing how to escort people from premises safely is important to door supervisors, who may have to deal with this type of situation as part of their role. Being trained in the appropriate techniques and how to use them will help door staff to manage difficult situations, minimising the risk of injury to members of the public and to themselves.
The module will include physical intervention skills training, and other areas such as considerations in dealing with 14 to 18 year-olds, and first aid awareness. Once the requirement is introduced, door supervisors who trained prior to the introduction of the new qualification in 2010 will need to pass this module before they can renew their licence.
The SIA is now working closely with the Home Office to determine the timescales and arrangements necessary to introduce this mandatory requirement at the earliest opportunity. At least six months notice will be given before its introduction so that licence holders have time to undertake the training before their licence expires.
Thursday 1st March 2012
What a tremendous start to March for AM Support Services.
Two brand new new sites went live today:-
Westmorland Shopping Centre cleaning and Wythenshawe Forum security.
This has meant two new deployments for SoloAdvance from Mobile-e-Solutions Ltd. This technology allows AM Support Services to monitor both operations using the guard's mobile phones and strategically placed RFID tags.
Greg O'Brien, Security Operations Director for AM Support Services states "using SoloAdvance ensures that we know where our staff members are and allows them to record detaisl of any incidents or spillages that they may encounter during their rounds. In addition to helping keep them safe, we are able to provide instant information to the centre managers about things that are happening, real time, in their premises."
Westmorland Shopping Centre appoint AM Support Services
Tuesday 24th January 2012
We are very pleased to announce that we have won the contract to support Westmorland Shopping Centre in Kendal, Cumbria.
Based in Kendal, gateway to the Lake District, Westmorland Shopping Centre has over 30 shops including many well known high street names. Initially our contract will be to supply cleaning services within the centre, but we hope that this will extend to providing additional services throughout the year.
To help provide Westmorland Shopping Centre management with up to date information about how our staff are performing, we shall be equipping our staff with SoloAdvance from Mobile-e-Solutions . This will be configured to work for cleaning services to allow staff to record work done and details of any incidents that they observe whilst performing their duties.
Approved Supplier to PfH
Monday 9th January 2012
PfH is driving efficiency and improving procurement practice for more than 700 social housing providers throughout the UK. Managing the purchasing and supply of over £2 million of goods and services every week, the consortium has already created savings of over £50 million.
AM Support Services are pleased to announce that we are a Nominated Supplier within the PfH Building Cleaning Services framework.
This means that our proven Cleaning Services are now available to all the members of PfH under the terms and conditions laid out by PfH.
If you would like to learn more about how we can help members of PfH, please email: email@example.com.
AM Support Services Scores with the NEW Salford Reds Rugby Stadium.
Monday 5th December 2011
AM Support Services has, through a nail biting tender with Peel Holdings approved supplier, ISS, scored and won the cleaning contract for NEW Salford Reds Stadium in Irlam
The City of Salford Community Stadium is the future new home of Salford Rugby League Club. Salford City Council formed a joint venture company with Peel Holdings to develop and deliver the £16 million stadium, which will form part of the overall £26m development of the area currently being developed in Barton-upon-Irwell.
Initially the stadium will be built for a 12,000 crowd but it will be extended to accommodate up to 20,000 over time
It will have built-in offices, player facilities, hospitality boxes, concessions, community resources, two community outdoor sports pitches and will be available for business and public hire.
The stadium will have an area designated for standing supporters. It is designed with cover on all four sides and is expected to hold around 20,000 supporters. The Reds' current ground, The Willows, in the West district of Salford, is a smaller ground with a capacity of around 11,000, with 2,500 seats.
AM Support Services will be providing full time janitorial service, pre and post match cleaning of all areas including Concourse, Offices, Hospitality areas and Boxes.
Security - CCTV Licensed
Friday 14th October 2011
AM Support Services achieves even more security accreditation from SIA with a licence for Public Space Surveillance CCTV.
We're delighted to report that alongside our recent "Approved Contractor" status audit with security industry regulator Security Industry Authority (SIA), which scored 118 points and placed us in the top 5% of all ACS providers in the UK, we're now also accredited with the SIA licence for Public Space Surveillance CCTV.
London Clubs International Renew
Friday 14th October 2011
UK casino group London Clubs International has been a customer of AM Support Services since 2007, and we’re delighted to have renewed our contract following a competitive tender. The contract embraces both our cleaning and washroom services operations.
More than 20 operatives will be looking after the group’s luxury ALEA nightclub venues in Leeds and Nottingham – where cleaning standards must be maintained throughout the night, helping to deliver the ultimate entertainment experience for ALEA customers.
Celebrity chef James Martin opened his own restaurant within ALEA Leeds in April!
VolkerStevin choose AM Support Services
Tuesday 20th September 2011
VolkerStevin Ltd provides vital infrastructure services across the UK including flood defences, roads and bridges, regeneration and remediation, complex structures, marine works and coastal defences.
AM Support Services has been awarded multi service contracts at the company’s head office in Preston and at its subsidiary VokerBrooks in Morecambe.
The contracts which began in June include the delivery of cleaning services, washroom consumables and feminine hygiene.
AM Successful in SIA annual audit
Sunday 11th September 2011
AM Support Services had it's annual Security industry audit in September 2011.
SIA Licence awardedIt’s been annual assessment time for our Approved Contractor Status (ACS) accreditation, awarded to us by the SIA (Security Industry Authority). We’re happy to report that we’ve passed with flying colours!In fact we did amazingly well scoring 118 points, taking us into the top 5% of security companies across the UK to receive such an accolade.
Latest Newsletter Published
Monday 22nd August 2011
AM Support Services regularly publish newsletters to inform customers and staff of new innovations and developments within the company and it's associates.
Please click <here> to read our very latest news letter.
Latest Mobile Technology for security division.
Thursday 9th June 2011
Our mobile patrols can now be equipped with SoloAdvance from Mobile-e-Solutions Limited. This solution is a third generation mobile phone system that offers us real-time reporting and evidence recording.
This system provides valuable information for our guards, and our customers, including:
- robust time and attendance for individual officers
- tagged instructions for officers against given locations, with evidence that these instructions have been completed
- ability to raise incidents and follow-up actions
- ability to take photographic evidence
- open channel panic alarm facility to a 24-hour call centre
- web based activity database
- full search and reporting facilities by client-led timescales
- facility to immediately raise and prioritise incidents
We manage the set-up, installation and ongoing maintenance for the SoloAdvance system, on behalf of our customers, and carry out officer training for either our AM Support Services guards or our customer’s own on-site security officers.
Monday 14th March 2011
Connah’s Quay in Flintshire, also owned by St Modwen Group, has been a major £15million regeneration project that began in June 2009 to convert what was previously a 1970s style centre.
Our contract began in November 2010 and includes the sweeping of car parks, litter picking and garden maintenance. We also provide the efficient Pathfinder road sweeper with its own independent pressure washer, and all gardening machinery.
Our staff can also help new shopping centre tenants with access to their units, and are offering a concierge-approach to the overall maintenance of the centre.
Seven Seas goes from strength to strength
Monday 2nd August 2010
AM Support Services are delighted to report that the contract to clean the head office and full production facilities of Seven Seas in Hull continues to deliver real benefits to the clientA significant three-year contract began in July with Seven Seas, the UK’s number one producer of vitamins, minerals and supplements.
Seven Seas’ headquarters and full production facilities are based in Hull, and AM Support Services has the contract to clean all of its offices, laboratories, capsule production areas and warehousing across its twelve-acre site.
Our offer of a full no-chemical cleaning service for the company’s capsule production plant and equipment areas was a key factor in our success with this bid.
The no-chemical cleaning process uses electrically charged new-water to clean production floor areas, which are then vacuum dried within seconds. Whilst production equipment and difficult to reach areas are steam cleaned.
For any manufacturing plant concerned with the processing of foods and other digestive products a no-chemical approach to cleaning is essential. In addition, the statutory and logistical considerations that would otherwise be required for the transportation, storage and waste management of chemicals are also eliminated.
A daytime team of AM Support Services staff is responsible for the cleaning of offices, laboratories and warehousing facilities throughout the week, whilst a separate ten-hour five-night team is responsible for the production plant and equipment areas.Seven Seas focuses on mobility, everyday healthcare protection, women's healthcare and children's healthcare through its leading brands such as Seven Seas Cod Liver Oil, JointCare, Multibionta and Haliborange,
Formed more than 70 years ago by a consortium of East Yorkshire trawler owners who had grown up knowing cod liver oil's health reputation and who saw the market potential, the brand is now recognised the world over as being at the forefront of the UK vitamin, mineral and supplement (VMS) market.
AM wins a hat trick
Saturday 9th January 2010
AM Support Services has been awarded additional business with London Clubs International.
Not satisfied with looking after London Club International’s Nottingham and Manchester venues, we’re delighted to have won a third cleaning services contract. This time it’s with the group’s latest Alea venue in Leeds.
Opening in February, Alea Leeds will house two outstanding restaurants, three main bars, a private cinema, two entertainment facilities and banqueting space.
Our 12-strong team of operatives will be responsible for maintaining the high cleaning standards required by this stunning new destination, and will become a vital part of the Alea team ensuring the smooth running of operations
Approved Supplier to Buying Force
Saturday 9th January 2010Following a three-stage rigorous appraisal, our application for selection by Buying Force as a ‘preferred supplier’ has been successful, opening the door to us for many new business opportunities.Buying Force helps its clients to identify suitable service providers and negotiate contracts, including those for cleaning and facilities management services. Our performance in the areas of Health & Safety, Environment and Corporate Responsibility will continue to be evaluated on an ongoing basis.We’re delighted to have been placed amongst other leading organisations striving towards the delivery of world class standards.
AM achieves BSI 14001 Environmental Accreditation
Tuesday 5th January 2010
What a great start for 2010, on 4th January we received confirmation of our award for British Standard ISO 14001 for our environmental management standards.We were up against some tough and rigorous standards, and meeting our objectives to reduce waste, energy usage and carbon emissions required the implementation of many new management objectives.But knowing our carbon footprint is hugely important for our business in today’s world, and we’re also able to boast that only 14% of our waste goes to landfill, a level that we’re hoping to reduce even further.The 14001 processes have had a major impact upon our business, specifically looking at areas of improvement, and along with this has been the added benefit of seeing reduced costs.
Moving forwards AM Support Services is working towards the BSI ISO 18001 for Health and Safety. We’ll then be the only cleaning and FM business in Lancashire to have been awarded all three BSI accreditations!Thanks for all of your support!
Wythenshawe Shopping Centre award 3 year contract to AM
Saturday 2nd January 2010
AM Support Services Ltd are pleased to announce a 3 year contract with Wythenshawe Shopping Centre, this 3 year contract involves the cleaning of all pedestrian areas of the centre together with the car parks, perimeter areas and office's.
Specialised cleaning equipment has been brought in to facilitate this contract with Nilfisk supplying the Nilfisk 501 roadsweeper as well as the Nilfisk BA 755 scrubber drier, all machines are backed up by a 24 hour 7 day week service agreement.
The contract has successfully transferred all staff over from the outgoing contractor, the team have seen their terms and conditions improved together with new company uniforms and training and development plans set out for each team member
Anthea Heron, company Director said, we hope this contract together with the North City Shopping centre that we undertake on behalf of the St Modwen group gives us the opportunity to prove our commitment to the group.